l899 Privacy Policy
How your personal information is collected, used, and protected — l899's full privacy policy is explained in detail here.
Last Updated: January 2026Introduction
l899 ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. By accessing our website l899.cam or using our services, you are considered to have accepted the terms set out in this privacy policy.
The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and in what circumstances we share it with third parties. We place the highest importance on your privacy and always strive to protect your personal information.
What Information We Collect
We collect various types of information during registration and use of l899. This information falls into two main categories:
2.1 Information You Provide Directly
When you open an account or use our platform, the information you voluntarily provide:
- Full name and date of birth
- Valid email address
- Bangladeshi mobile number
- National ID or passport number (for verification)
- Current address
- Preferred payment method (bKash, Nagad, Rocket, Upay, bank details)
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you use our website, we automatically collect certain technical information:
- IP address and device type
- Browser and operating system information
- Website access time and session information
- Information collected through cookies and similar tracking technologies
- Gaming and betting activity logs
- Deposit and withdrawal transaction history
Purpose of Using Information
l899 uses the collected information for the following purposes. We do not use your information for any purpose beyond these:
3.1 Service Operations
- To create, verify, and manage your account
- To process betting, gaming, and financial transactions
- To handle deposit and withdrawal requests (via bKash, Nagad, Rocket, Upay, or bank transfer)
- To verify your identity and prevent fraud
3.2 Customer Service
- To provide 24/7 Bengali live chat support
- To resolve your complaints and requests
- To send important service-related notifications
3.3 Security and Compliance
- To ensure account security and prevent unauthorized access
- To comply with applicable legal obligations
- To follow responsible gaming guidelines (including age verification 21+)
- To prevent financial fraud and money laundering
3.4 Service Improvement
- To improve our platform's performance and user experience
- To plan new games and features
- To resolve technical issues
Sharing Information with Third Parties
l899 does not sell your personal information to any third party. However, specific information may be shared in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers receive only the information necessary to complete transactions.
- Technology partners: Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) use limited information solely for game operations.
- Identity verification services: Authorized verification bodies for carrying out the KYC (Know Your Customer) process.
- Legal obligations: Information may be shared with authorities under a court order or legal requirement.
Cookies and Tracking Technologies
l899 uses cookies and similar technologies to operate the website effectively. Cookies are small data files stored in your browser.
5.1 Types of Cookies We Use
- Essential cookies: Required for the core functionality of the website — maintaining login sessions and ensuring security.
- Functionality cookies: Used to remember your preferred language and settings.
- Analytics cookies: Used to analyze website usage and improve service quality.
5.2 Cookie Control
You can reject cookies at any time by changing your browser settings. However, disabling certain essential cookies may affect the full functionality of the website.
Data Security Measures
l899 uses the latest technical and organizational measures to keep your personal and financial information secure. Our security infrastructure operates on the following levels:
- SSL encryption: All data transmissions are protected by 256-bit SSL encryption, keeping information unreadable to third parties.
- Secure servers: Your information is stored on servers with physical and digital security measures.
- Access control: Only authorized personnel can access your information, and only for their specific responsibilities.
- Regular security audits: Our systems undergo regular security audits and vulnerability assessments.
- Two-factor authentication: We use advanced verification methods to strengthen account security.
While we make every effort to protect your information, transmitting data over the internet is not entirely risk-free. We therefore ask you to keep your login details confidential and use a secure network.
Data Retention Period
l899 retains your personal information for specific periods based on need:
- Account information: While your account is active and for a defined period after closure in accordance with legal requirements.
- Transaction records: Financial transaction information is retained for the period required by legal obligations.
- Communication history: Customer service communications are kept for as long as necessary to ensure service quality.
- Cookie data: Retained for varying periods depending on the type and purpose of the cookie.
Once the retention period has ended, we securely delete your information or anonymize it so that it is no longer linked to you.
Your Rights
As an l899 user, you have the following rights regarding your personal information:
- Right to access: If you want to know what information we hold about you, contact us.
- Right to rectification: If any of your information is incorrect, you can request a correction.
- Right to erasure: Where there is no legal obligation to retain it, you may in certain circumstances request that your information be deleted.
- Right to object: You have the right to object to the processing of your information for certain purposes.
- Data portability: In certain cases, you can request your information in a portable format.
- Withdrawal of consent: For information processed on the basis of your consent, you may withdraw that consent at any time.
Protection of Minors
l899 is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
We verify your age during registration, and if we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.
If you suspect that a minor is using our services, please contact us promptly.
Changes to the Privacy Policy
l899 may update or amend this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- By displaying a clear notice on the website
- By sending a notification to your registered email address
- By recording the date of the change in the "Last Updated" section of this page
Continued use of our services after any changes will be taken to mean that you have accepted the updated privacy policy. We therefore recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our privacy team is always ready to assist you in Bengali:
-
Email:
[email protected] -
Live Chat:
24/7 Bengali support — directly on the website
We aim to respond to your enquiry as quickly as possible. For more information, please also review our FAQ page or Terms and Conditions page.